We're here to help

 

Our customer services teams are available and ready to help should you have any questions about your current situation during this time. Head to our contact us page to find out more on how to get in touch.

Hardship

We’re doing what we can to assist in the current environment. If you’ve found yourself in a difficult situation due to recent events, please fill in this form and we’ll be in touch.

Keeping your details safe

One thing to watch out for in the current climate is online scams and fraud - this includes suspicious and unsolicited emails, phone calls and text messages. We’ll never contact you asking for your password, credit card number, PIN, CVC number, or access to your device in an email or text. If you receive a suspicious email or text message you should immediately delete it and do not click on any links. You can always contact us if you’re not sure of the authenticity.

Set up online statements

Still getting paper statements? It’s easy to set them up online and is a much faster and convenient way to access them while also relieving some of the pressure on NZ Post. Log on to My Account here and select the 'online statements' option. You'll automatically get your next statement via email.

Take care of yourself, your whānau and your loved ones.

The Farmers Finance Team