Can I repay an amount before it appears on my statement?
This depends on whether you have an outstanding balance on your statement. If there is a balance already showing on your statement, […]
FAQ Category: Account payments
Can I make payments via cheque?
Unfortunately, we no longer accept payment via cheque. We have continued to accept cheque for as long as possible. However, from 31 […]
Can I pay my account at a Post Shop, on your website or at the bank?
No. Click here for a full overview of our payment options.
Can I make a payment in-store at Farmers?
Yes. You can make payment via cash or EFTPOS in-store at Farmers. To ensure your payment is attributed to the correct account, […]
Why can’t I pay over the phone with my Visa or MasterCard?
We have a prudent approach to helping customers manage their finances. It is important to ensure that we are never putting our […]
How do I make payments from overseas?
Customers must use the following details when paying from overseas: Payee: RETAIL FINANCIAL SERVICES LTD Account No: 01-0102-0108100-003 Bank: ANZ Bank Auckland […]
What happens if I pay after my due date?
If payments are not received by the due date your account will become overdue. Your statement will be sent at the normal […]
What happens if I pay before my due date?
We recommend making payments before your due date to ensure they are received on time. Depending on the payment method it may […]
Can I change my due date to another date?
Due dates are set up at the time the account is activated and cannot be altered.
What happens if I miss a payment?
If payments are not received by the due date your account will become overdue. Your statement will be sent at the normal […]