FAQ Category: General

Please report vulnerabilities or any security concerns as soon as possible so that we can review and improve the safety and reliability of […]

If you wish to close your Account, you must ensure that all outstanding Purchases on Delayed Delivery, automatic payment and any other […]

To shop without your card you’ll need to provide some identification to the sales person, and we’ll need to speak to you […]

Click here to find stores near you that accept Farmers Finance Card.

We aim to respond to mail correspondence within two working days after receipt. For all urgent requests contact us for an immediate […]

Click here to view our hours.

To phone our Customer Service centre from outside of New Zealand dial 0064 9 580 7200.

Our terms and conditions are issued to all Farmers Finance customers upon opening an account. They can be viewed here.

You can instantly access information about your account by logging into, or signing up for, My Account. Alternatively you can click here […]

Click here to read how we handle complaints and how to lodge a complaint, should you need to.