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FAQ Category: Statements

How is my Minimum Due calculated?

Farmers Finance Card: Your minimum due each month is calculated as the greater of $10 or 3% of your card balance. Farmers […]

Why is my recent purchase not on my statement?

If you have made a purchase since your most recent statement was issued your purchase will be listed on next month’s statement.

Can I have copies of my statements?

If you have opted in to receive online statements, you can view and download up to 12 months of statements free of […]

Can I receive my statements by email?

Yes. Register under the ‘My Statements’ tab in My Account.

I receive my statements by email. Can I opt back in for paper statements?

Yes. You can opt back into paper statements under the ‘My Statements’ tab in My Account. Good planets are hard to find. […]

Why have I not received my statement in the post?

You will be sent an email each month with a link to your statement. You can also simply login to My Account […]

What can I do if there are purchases or payments on my statement that I do not recognise?

Please get in touch with our team.

Can I change the date on which my statements are sent?

Statement dates are set up at the time the account is activated and cannot be altered.

I didn’t receive my statement – what do I do?

Statements are issued every month that there is activity on your account. If you have no purchase plans that are currently billing, […]

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