Why have I been charged a $15.00 Arrears fee?
Arrears fees are charged to partially recover costs to the business that are incurred when customers do not make repayments on time. […]
FAQ Category: Account Fees
What happens if my payment is less than the minimum amount due?
If your payment has not been received on or before your due date for the total amount due your account will enter […]
What do I do if I am going through unforeseen financial hardship?
If you would like to discuss a solution to your current financial situation, please use this form or get in touch with […]
What happens if I miss my due date?
If your payment has not been received on or before your due date your account will enter the arrears process. Your account […]
What is this Establishment fee for?
The fee covers Application Handling for new Fixed Instalment Agreements. There is no Establishment Fee for Farmers Finance Card.
Why have I been charged a $7 Additional Card fee?
The $7.00 Additional Card Fee is charged when an additional card is ordered for the first time.
Why have I been charged a Statement Reissue fee?
The Statement Reissue Fee is charged whenever a Farmers Finance Card statement is reissued. The fee is $7.50 for up to 5 […]
Why have I been charged a $10 Card Replacement fee?
The $10.00 Replacement Card Fee is charged to the account when a replacement Farmers Finance Card is issued.
What are “arrears fee stages”?
Farmers Finance Card fees are charged in three stages: Stage 1: $15.00 charged at 20 days overdue. Stage 2: $15.00 charged at […]
Can you legally charge these fees?
We have carefully reviewed all costs and losses that we have incurred as a result of customers not making the payment to […]