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Farmers Finance Card

FAQ Category: Account Fees

Why have I been charged a $10 Card Replacement fee?

The $10.00 Replacement Card Fee is charged to the account when a replacement Farmers Finance Card is issued.

What are “arrears fee stages”?

Farmers Finance Card fees are charged in three stages: Stage 1: $15.00 charged at 20 days overdue. Stage 2: $15.00 charged at […]

Can you legally charge these fees?

We have carefully reviewed all costs and losses that we have incurred as a result of customers not making the payment to […]

Why have I been charged a $15.00 Payment Arrangement fee?

A Payment Arrangement Fee of $15.00 is charged for all payment arrangements made on accounts which are in arrears.

What is a variation?

A variation is any alteration to the terms of a financial contract. A variation may be considered if you are unable to […]

Is there a cost for performing a variation?

A Variation Fee of $15.00 is charged on the variation of the repayment terms of any of your financial contracts.

How do I get a variation done?

If you would like to discuss a variation please phone our Collections team on 0800 588 188 or (09) 580 7270. If […]

When are these fees charged?

Arrears fees are charged to partially recover costs to the business that are incurred when customers do not make repayments on time.

Why have I been charged a $15.00 Arrears fee?

Arrears fees are charged to partially recover costs to the business that are incurred when customers do not make repayments on time. […]

What happens if my payment is less than the minimum amount due?

If your payment has not been received on or before your due date for the total amount due your account will enter […]

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