What is a variation?
A variation is any alteration to the terms of a financial contract. A variation may be considered if you are unable to […]
FAQ Category: Account Fees
Is there a cost for performing a variation?
A Variation Fee of $15.00 is charged on the variation of the repayment terms of any of your financial contracts.
How do I get a variation done?
If you would like to discuss a variation please phone our Collections team on 0800 588 188 or (09) 580 7270. If […]
When are these fees charged?
Arrears fees are charged to partially recover costs to the business that are incurred when customers do not make repayments on time.
Why have I been charged a $15.00 Arrears fee?
Arrears fees are charged to partially recover costs to the business that are incurred when customers do not make repayments on time. […]
What happens if my payment is less than the minimum amount due?
If your payment has not been received on or before your due date for the total amount due your account will enter […]
What do I do if I am going through unforeseen financial hardship?
If you would like to discuss a solution to your current financial situation, please use this form or get in touch with […]
What happens if I miss my due date?
If your payment has not been received on or before your due date your account will enter the arrears process. Your account […]
What is this Establishment fee for?
The fee covers Application Handling for new Fixed Instalment Agreements. There is no Establishment Fee for Farmers Finance Card.
Why have I been charged a $7 Additional Card fee?
The $7.00 Additional Card Fee is charged when an additional card is ordered for the first time.