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Farmers Finance Card

FAQ Category: Account Fees

What do I do if I am going through unforeseen financial hardship?

If you would like to discuss a solution to your current financial situation, please use this form or get in touch with […]

What happens if I miss my due date?

If your payment has not been received on or before your due date your account will enter the arrears process. Your account […]

What is this Establishment fee for?

The fee covers Application Handling for new Fixed Instalment Agreements. There is no Establishment Fee for Farmers Finance Card.

Why have I been charged a $7 Additional Card fee?

The $7.00 Additional Card Fee is charged when an additional card is ordered for the first time.

Why have I been charged a Statement Reissue fee?

The Statement Reissue Fee is charged whenever a Farmers Finance Card statement is reissued. The fee is $7.50 for up to 5 […]

Why have I received an Overdue letter?

An overdue letter is sent at each stage of the arrears process. If you have received an overdue letter it means that […]

Can you justify how your company worked out the cost of your fees?

Customers may be charged fees such as establishment fees, arrears fees, card replacement fees, and variation fees to cover the operational cost […]

Is this an income gathering exercise?

Absolutely not. The fee is charged to compensate us for the costs and losses we have incurred as a result of customers […]

How do I pay my fees?

Fees form a part of the normal card balance and can be paid as a part of your normal repayments.

Can I have a list of all the fees you charge?

You can view our terms and conditions here or a handy overview of our fees and charges here.

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