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Farmers Finance Card

FAQ Category: Account Fees

Why have I been charged a Statement Reissue fee?

The Statement Reissue Fee is charged whenever a Farmers Finance Card statement is reissued. The fee is $7.50 for up to 5 […]

Why have I been charged a $10 Card Replacement fee?

The $10.00 Replacement Card Fee is charged to the account when a replacement Farmers Finance Card is issued.

What are “arrears fee stages”?

Farmers Finance Card fees are charged in three stages: Stage 1: $15.00 charged at 20 days overdue. Stage 2: $15.00 charged at […]

Can you legally charge these fees?

We have carefully reviewed all costs and losses that we have incurred as a result of customers not making the payment to […]

Why have I been charged a $15.00 Payment Arrangement fee?

A Payment Arrangement Fee of $15.00 is charged for all payment arrangements made on accounts which are in arrears.

Why have I received an Overdue letter?

An overdue letter is sent at each stage of the arrears process. If you have received an overdue letter it means that […]

Can you justify how your company worked out the cost of your fees?

Customers may be charged fees such as establishment fees, arrears fees, card replacement fees, and variation fees to cover the operational cost […]

Is this an income gathering exercise?

Absolutely not. The fee is charged to compensate us for the costs and losses we have incurred as a result of customers […]

How do I pay my fees?

Fees form a part of the normal card balance and can be paid as a part of your normal repayments.

Can I have a list of all the fees you charge?

You can view our terms and conditions here or a handy overview of our fees and charges here.

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