FAQ Category: Managing your card

Your credit limit is the maximum amount of credit available for you to use. Purchases over your credit limit will be declined […]

This can happen if interest, fees or other charges are made to your account while the balance is at the credit limit. […]

We may reduce your credit limit at any time. To find out why your credit limit has been reduced please get in […]

You can update your contact information in My Account or by contacting our team.

Please get in touch with our team to have your account corrected. You may be asked to provide your Driver’s License, or […]

To authorise an individual to access information contained on your account please get in touch with our team to obtain an Authorised […]

Please contact our team to have your card cancelled and a new card issued.

You can find this information on your statement, via My Account or by contacting our team.

A Pay Off Quote can be provided by contacting our team. You will be asked to provide the expected date of payment […]

Pay Off Quotes can be emailed or faxed to a third party recipient at your request. This is a free service.