FAQ Category: Managing your card

Credit balances contribute to your available credit, so a credit balance will be automatically put toward your next purchase or account fee […]

If your account is in credit a “-“ (minus) symbol will appear before the closing balance on your statement.

A refund can be performed when there is a credit balance on your account or in special circumstances, for example, when payments […]

A refund can be actioned to someone else only in cases where the payment is sent back to the bank account from […]

There is no limit on the number of additional cardholders that you may have on your account.

Additional cardholders are permitted to shop using the credit facility. Additional cardholders are not responsible for the balance on the account, and […]

A Joint cardholder has the same entitlements to the account as the Primary cardholder, including applying for a credit limit increase, updating […]

Please get in touch with us to request a form to remove the Joint cardholder from the account. This must be completed […]

We do not permit cards to be cancelled while the account remains open unless they have been damaged, stolen or lost. Before […]

Farmers Finance Cards do not have an expiry date. However, if your card is unused for some time, your account itself may […]