Are there any conditions or exceptions to my cover?
For all policy details refer to the terms and conditions here.
Archives: FAQs
What is Card Repayment Insurance and what does cover it cover me for?
Please Note: Repayment Insurance policies are no longer being sold or existing policies renewed. If you hold an existing Repayment Insurance policy […]
How do I cancel my Safeguard insurance?
There is a 30 day cancellation period where we can cancel the insurance without charge. If you cancel your insurance after 30 […]
How do I claim on Safeguard insurance?
If you are a current SafeGuard policy holder and would like to make a claim, please download and complete the appropriate form […]
What does Safeguard insurance cover me for?
Safeguard insurance is for Fixed Instalment purchases. There are three options: Goods Cover: This covers you in the event of accidental loss, […]
Can I change my insurance policy?
Insurance policies are offered “as is” and cannot be altered by the policy holder. The cover and terms specified in your policy […]
How do I sign up for Card Repayment and/or SafeGuard Insurance?
These policies are no longer being sold or existing policies renewed. If you hold an existing Repayment Insurance policy it will continue […]
What can I redeem my points for?
You can redeem your points for Farmers Gift Cards.
What is the ratio of dollars spent to points earned?
Each dollar spent earns one yourrewards point.
How do I earn points?
Once you have opted in to yourrewards every dollar you spend on your account earns one point. For every 2,500 points you […]