What can an additional cardholder do?
Additional cardholders are permitted to shop using the credit facility. Additional cardholders are not responsible for the balance on the account, and […]
FAQ Category: Managing your card
What can a joint cardholder do?
A Joint cardholder has the same entitlements to the account as the Primary cardholder, including applying for a credit limit increase, updating […]
How do I remove the joint account holder from my account?
Please get in touch with us to request a form to remove the Joint cardholder from the account. This must be completed […]
Can I have a pay off quote sent to my bank sent to my bank?
Pay Off Quotes can be emailed or faxed to a third party recipient at your request. This is a free service.
Why is my pay off quote different to my account balance?
The closing balance on your statement or Online Services is the amount of the total amount owing on your account as at […]
How do I close my account?
Please get in touch with our team to close your account. To close your account the balance must be repaid in full. […]
If I close my account, can I reopen it later?
No. We are no longer accepting new Farmers Finance Card. However, you can apply for a Farmers Mastercard.
My name has changed – how do I update this on my account?
A Change of Name form needs to be completed and returned to the following address: Retail Financial Services 111 Carlton Gore Road […]
My contact information has changed – how do I update this?
You can update your contact information in My Account or by contacting our team.
My name and/or date of birth on my account is incorrect – how do I update this?
Please get in touch with our team to have your account corrected. You may be asked to provide your Driver’s License, or […]